Air India contests Flightstats report on its OTP

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National Carrier, Air India has contested reports on airlines on time performance (OTP) published by FlightStats, a flight tracking and mentoring services provider. FlightStats report ranked Air India as the third worst performer.

In a strongly worded letter to FlightStats, Air India said that the data presented in the report also leads one to “speculate” of the “intentions” behind the entire exercise.

strongly contest the data shared and veracity of the report…will take a strong action and leave no stone unturned to ascertain and bring to light any biased or malicious intent to spoil Air India’s image,” the airline said in the letter.
Flightstats yesterday had ranked as the third worst performing airline at the 8th Annual Airline OTP Service Awards after Israeli carrier El Al and Iceland-based Icelandair.

Noting that the airline has maintained a “good record” in the last two years, having delivered an OTP of over 78 per cent both on its domestic and international network, it said, the OTP of ranks at par with its competitors in the domestic sector notwithstanding the airport infrastructure constraints at several places.

is a network carrier, operating from 69 airports across the country and 41 international destinations.

“On international sectors too, Air India’s OTP can no way be termed poor going by the sheer volumes of its operations to most international airports,” it said.

Stating that the data published in its report was based on “unconfirmed” information and directed at “misleading” the customers and audience at large, the letter said, “it clearly targets and its image.”

“The way the report has been compiled and projected, it would make one believe that some vested interests might have been at to tarnish the image of the national carrier of India, which has been performing well in recent times.

“The report has been made public at a time when has just announced major expansion plans by way of induction of fleet and commencement of new international and domestic stations. And, this also leads one to speculate of the intentions behind the entire exercise,” said.

(with agency inputs)

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