The electronic data processing (EDP) Cell of the Central Industrial Security Force (CISF) and Unified Mobile Application for New-age Governance (UMANG) of the National e-Governance Division (NeGD), recently developed a mobile application for passengers at Indian airports to register complaints for lost items.
The ‘Lost and Found’ application can be downloaded from the website of the Indian Information and Technology Ministry with an advantage of directly registering complaints and getting the status of complaints immediately from the airports under security cover.
The ‘Lost and Found’ scheme was first launched by the government in 2015 to trace and restore items and valuables left behind by the commuters at airports. Last year, the CISF restored properties worth INR 500 million (USD 7.6 million) and this year until now, valuables worth INR 50 million (approx USD 767 thousand) have been restored through the web portal.
According to some passengers who reported missing items on the web portal in the past, the system of lost and found is in place, while others say that there have been delays in response to the complaints. Read More…