Parliamentary Panel To Look Into Airlines’ Treatment Of Flyers

In the wake of a huge row over manhandling of a passenger by IndiGo Airlines last month, a Parliamentary committee will be examining the issue of “behaviour of airline personnel towards passengers” on Monday.

The Department Related Parliamentary Standing Committee of Transport, Tourism and Culture headed by Trinamool Congress MP Derek O’ Brien has called the Secretary of Ministry of Civil Aviation, along with representatives of Airports Authority of India, Directorate General of Civil Aviation and Bureau of Civil Aviation Security, on Monday.

The panel has also asked public carrier Air India and private airlines, including Indigo, to appear before it and explain their views on the matter. Representatives from Jet Airways, Spicejet, Go Air, Vistara and Air Asia will also appear. The panel has sought their views on passenger amenities and behaviour of airline personnel towards passengers. Read More…

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